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Privacy Policy

Effective date: October 7,2025

Introduction

Neural Marketing Hub (“Company,” “we,” “us,” or “our”) respects privacy and is committed to protecting personal information collected through neuralmarketinghub.com and related pages, forms, or services (the “Site”). Neural Marketing Hub is headquartered in Orlando, Florida, United States, and aligns practices with applicable U.S. federal and state laws as well as GDPR where relevant to processing.

Information we collect

  • Information provided: name, business email, phone, company, job title, project details, and any content submitted via contact forms, newsletter sign‑ups, consultations, or service onboarding.

  • Usage and device data: IP address, browser type, device identifiers, pages viewed, time on page, referral URLs, and interactions collected via cookies, pixels, and similar technologies for functionality, analytics, and advertising.

  • Transactional data: billing contact, amounts, and timestamps when purchasing services; payment card data is handled by PCI‑compliant processors and not stored on the Site.

  • Third‑party sources: limited business profile data from CRM/marketing platforms and advertising partners, where permitted by law and platform terms.

How we use information

  • Provide, maintain, and improve the Site and services, including support and account communications.

  • Marketing and personalization, including newsletters, campaigns, remarketing, and measuring performance, consistent with opt‑in/opt‑out choices.

  • Security, fraud prevention, debugging, and compliance with legal obligations and enforceable requests.

​Legal bases for processing (GDPR)

  • Consent for marketing emails, cookies not strictly necessary, and similar tracking.

  • Contract when delivering requested services, proposals, or support.

  • Legitimate interests for analytics, service enhancement, and securing the Site, balanced against data subject rights.

Sharing and disclosure

  • Service providers: hosting, analytics, CRM/marketing platforms, email delivery, customer support, and payment processing under data processing terms and security obligations.

  • Advertising/analytics partners: to measure and improve campaigns, respecting consent and opt‑out mechanisms where required.

  • Legal, safety, and compliance: to comply with laws, enforce terms, or protect rights, safety, and security, including Florida obligations.

  • Business transfers: in connection with a merger, acquisition, or asset sale, subject to this Policy or equivalent protections.

Cookies and tracking

The Site uses cookies, pixels, and similar technologies for functionality, analytics, and advertising; categories typically include essential, performance/analytics, functional, and advertising cookies. Where required, consent is obtained and can be managed via browser settings or a cookie banner/preferences tool; blocking some cookies may impact Site functionality.

Retention

Personal information is retained only as long as necessary for the purposes described, to comply with legal/contractual obligations, resolve disputes, and enforce agreements; retention periods are reviewed periodically and aligned with business and legal requirements. When no longer needed, data is securely deleted, de‑identified, or aggregated.

Data security

Administrative, technical, and physical safeguards are used to protect personal information, with access limited to authorized personnel and providers under appropriate agreements; no method is 100% secure. Controls are aligned to risk and updated to reflect changes in threats, technology, and legal expectations.

International transfers

Where data is transferred internationally, appropriate safeguards are applied such as Standard Contractual Clauses or equivalent mechanisms, consistent with applicable law.

Your privacy rights

Depending on location, the following rights may apply:

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  • Access, correction, and deletion: request a copy of data, corrections, or deletion where permitted.

  • Portability: receive certain data in a portable format.

  • Restrict or object: object to or restrict certain processing, including direct marketing.

  • Withdraw consent: where processing is based on consent, withdraw at any time without affecting prior processing.

  • Opt‑out of sale/sharing (CCPA/CPRA): opt‑out of “sale” or “sharing” for cross‑context behavioral advertising, if applicable; a “Do Not Sell or Share My Personal Information” mechanism will be honored.

  • Appeals: appeal a denial of a rights request where applicable law provides that process.

How to exercise rights

​Submit a verifiable request by emailing Nora@neuralmarketinghub.com; requests will be verified and responded to within statutory timelines under applicable law. Businesses operating exclusively online with a direct consumer relationship may provide email as a primary method for requests; if additional methods are added, a web form or toll‑free number may be offered for broader jurisdictional coverage​​

U.S. state privacy disclosures

  • California: Disclosures required by CCPA/CPRA are reflected above, including categories collected, purposes, sharing, and rights to know, delete, correct, and opt‑out of sale/sharing, with appropriate request channels provided.

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  • Florida: Florida’s Digital Bill of Rights targets very large platforms with annual global revenue over $1B and specific criteria; most small and mid‑size businesses are outside its scope, but rights workflows and transparency are followed as best practice.

Florida breach notifications

​If a data breach implicates Florida residents, notices will be issued as expeditiously as practicable and no later than 30 days after determination or reason to believe a breach occurred; if 500 or more Florida residents are affected, the Florida Department of Legal Affairs will also be notified, with a possible 15‑day extension for good cause when submitted in writing.

Children’s privacy

The Site is not directed to children under 13, and does not knowingly collect personal information from children under 13; if such data is discovered, it will be deleted promptly.

Email communications

Recipients can unsubscribe using the link in marketing emails or by contacting support; essential service communications related to active projects or security may still be sent.

Do Not Track and global privacy controls

Applicable browser‑level privacy signals will be honored where required by law, including global privacy control (GPC) for CCPA/CPRA.

Third‑party links and sites

The Site may link to third‑party websites or services not owned or controlled by Neural Marketing Hub; their privacy practices are governed by their own policies, which should be reviewed before providing information.

Updates to this Policy

This Policy may be updated to reflect changes in practices, legal requirements, or operational needs; the “Effective date” will be updated, and material changes will be communicated as required by law.

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